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Designing Feedback Systems: The Experience of a Group of Nine Transnational Change Networks

Natalia Kiryttopoulou

Summary: This article describes how nine very different transnational social change networks gathered feedback from their constituents using a common questionnaire.
Individual networks received reports with their unique results compared against the feedback for the other networks. Despite the difference between networks the comparisons yielded insights into problem areas, while the individual feedback highlighted the drivers underlying problems. Thus, each network report was able to provide clear and actionable
recommendations.
The assessment process created new and deepened existing data for network managers and coordinators enabling them to engage more effectively with their
constituents around the implementation and results of their network.

Type: Articles / Papers

Theme: OM Resources: Books and Articles

Contibuted by: , on: 20 Jul 2010

Downloads: 558

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