Country: |
International, Latin America and Caribbean Show on interactive map |
Active from: |
Apr 2002 to Dec 2004 |
Implementing organisation(s): |
The Caribbean Development Bank (CBD) |
Contact persons: |
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Website: |
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Summary: |
Caribbean Development Bank intends to be the leading catalyst for development resources into the Region, working towards the systematic reduction of poverty through social and economic development. |
Why was OM chosen? |
Outcome Mapping was used to design the implementing framework for the change process and highlight the human element and the behavioural changes needed for organizational change within a multi-lateral bank. |
How was OM used? |
Planning, Monitoring, Evaluation |
What was the experience of using OM? |
The concept of behavioural change was new to some individuals so there was some initial discomfort. Discussing and challenging current behaviours moved people outside of their comfort zones, and was at times a sensitive issue, especially in the context of a hierarchical organization. |